faq

  • faq
  • TIME PERIODS:
  • Your rental is ALL DAY for a full 10 hour day or any portion of a day for the same price
  • You may add a second day for one half the first day rate, or an overnight charge of $50 to keep late for an early pickup next day
  • QUOTES:
  • Our online system is fully automated to provide you with an instant quote and availability in real time
  • Quotes are automated to reduce your transaction costs and are calculated instantly when you tell our software when and where the event is being held
  • SuperFun can guide you with advice on the phone but cannot quote because our computers calculate the time and distance to deliver to your location
  • INSURANCE:
  • SuperFun insures your contract with $5,000,000 liability insurance
  • We do NOT allow customers to pick up and set up for their own events. Our attractions are too big and it requires training to assure safety
  • SUPERVISION:
  • Our experienced team will set-up and take down your attraction and our 100% safety record has earned SuperFun awards for safety
  • You can as an option request our SuperFun team to supervise your event; the cost is $20 per hour per team member
  • DISCOUNTS:
  • Newcomer discounts are $25 to $50 for a candid, honest Google or Facebook review following your initial rental experience 
  • Loyalty Customer Discounts are $25 for each rental in your history up to $125 per attraction
  • Charitable discounts are $50 to $100 and grow according to the number of Loyalty Customer Discounts in your history
  • Loyal past customers are often offered our most extreme and expensive attractions at discounts of 50% or more, our way of thanking you for your loyalty
  • NATIONAL AWARDS:
  • SuperFun Attractions owns a 5 Star Google rating and delivers attractions to more events than any other company in Central Virginia
  • Facebook likes are over 3,000, with  4.7 rating out of 5 stars
  • WINA radio Caring Community Partner Award
  • 2018 Safety Leader Award for the nation’s most safety conscious inflatable amusement companies.
  • CHARITABLE CONTRIBUTIONS:
  • 2018 SuperFun Charitable donations and discounts topped $56,000 bringing our total community investment to more than $300,000 in 12 years
  • RAINCHECK GUARANTEE:
  • SuperFun offers a FULL CREDIT without expiration for an alternate date for your event for your postponement for any reason.