Got Questions?

Browse our most frequently asked questions list below to learn everything you need to know!

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FAQ

TIME PERIODS:
Your rental is ALL DAY for a full 10 hour day or any portion of a day for the same price. You may add a second day for one half the first day rate, or an overnight charge of $50 to keep late for an early pickup next day.

QUOTES:
Our online system is fully automated to provide you with an instant quote and availability in real time. Quotes are automated to reduce your transaction costs and are calculated instantly when you tell our software when and where the event is being held. SuperFun can guide you with advice on the phone but cannot quote because our computers calculate the time and distance to deliver to your location.

INSURANCE:
SuperFun insures your contract with $5,000,000 liability insurance. We do NOT allow customers to pick up and set up for their own events. Our attractions are too big and it requires training to assure safety.

SUPERVISION:
Our experienced team will set-up and take down your attraction and our 100% safety record has earned SuperFun awards for safety. You can as an option request our SuperFun team to supervise your event; the cost is $20 per hour per team member.

DISCOUNTS:
Newcomer discounts are $25 to $50 for a candid, honest Google or Facebook review following your initial rental experience. Loyalty Customer Discounts are $25 for each rental in your history up to $125 per attraction Charitable discounts are $50 to $100 and grow according to the number of Loyalty Customer Discounts in your history. Loyal past customers are often offered our most extreme and expensive attractions at discounts of 50% or more, our way of thanking you for your loyalty.

NATIONAL AWARDS:
SuperFun Attractions owns a 5 Star Google rating and delivers attractions to more events than any other company in Central Virginia. Facebook likes are over 3,000, with 4.7 rating out of 5 stars. WINA radio Caring Community Partner Award
2018 Safety Leader Award for the nation’s most safety conscious inflatable amusement companies.

CHARITABLE CONTRIBUTIONS:
2018 SuperFun Charitable donations and discounts topped $56,000 bringing our total community investment to more than $300,000 in 12 years.

RAINCHECK GUARANTEE:
SuperFun offers a FULL CREDIT without expiration for an alternate date for your event for your postponement for any reason.